Shipping policy
Shipping Policy
We aim to get your order to you as quickly and safely as possible. Please take a moment to review our shipping policy to understand how your order will be handled.
Shipping Within Australia Only
We currently ship to addresses within Australia only. This may change in the future, so stay tuned for updates on international shipping.
Shipping costs
Shipping fees are calculated automatically at checkout based on the weight and dimensions of your order. Multiple delivery options will be provided for you to choose from.
Estimated Delivery Times
|
Shipping Method |
Estimated Timeframe |
|
Standard Airfreight |
5–7 business days |
|
Express Airfreight |
2–3 business days |
|
Standard Road Freight |
10–14 business days |
Please note: Shipping times are estimates only and may be affected by circumstances beyond our control, including natural disasters, public holidays, remote locations, or carrier delays.
Dangerous Goods
Products classified as dangerous goods (such as items containing essential oils or alcohol-based ingredients) will be clearly marked in their product descriptions. These items:
- Can only be shipped via road freight
- May take longer to arrive depending on your location
 Order Processing
Orders are generally packed and shipped within 1–3 business days. Once your order is dispatched, a tracking number will be provided via email.
Delivery Issues
If you encounter any delays, first check your tracking link or contact the courier directly. For further help, feel free to reach out to us at hello@naturallatsyrc.com.
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